Thursday, October 31, 2013

Repairing Mozilla Firefox

A web browser that most computer users use to encounter the endless possibilities of the internet is the Mozilla Firefox web browser. Newer and updated versions are released time to time. The Firefox web browser gives a very vivid and interactive browsing experience. However, sometimes Mozilla Firefox problems are encountered. By following the below provided guidelines, the Mozilla Firefox problems can be easily tackled. 

Instructions 

  • The Mozilla Firefox web browser has to be closed. 
  • The Start button has to be clicked and the Start menu will appear. From the menu, All Programs has to be selected. The Mozilla Firefox folder has to be selected and then choose Mozilla Firefox. Now in the safe mode, Mozilla Firefox will open. The advantage of opening Firefox in safe mode is that any issues with Firefox can be fixed this way. 
  • In safe mode, the areas that have to repaired can be selected. In order to remove the toolbars, the Reset Toolbars And Controls option has to be selected. If the add-ons need to be disabled, the Disable Add-Ons option has to be selected. 
  • In order to repair the web browser, the Make Changes And Restart option has to be selected. After the repair process is complete, the browser has to be restarted. 
  • If issues are still faced with the browser, the browser has to be deleted and reinstalled. To download the browser, go to the Mozilla Firefox page. 
  • In order to remove the browser from your system, for Windows XP users, click on the Start button and the Start menu will pop up. From the menu, the Control Panel has to be accessed. In the Control Panel window, many icons will be present. The Add/Remove Programs icon has to be accessed. The Add/Remove Programs window contains a list of programs that are installed on the system. For Windows 7 and Vista users, to view the list of programs, the Programs option has to be selected followed by Programs And Features. Mozilla Firefox has to be located and selected. 
  • Now the Uninstall/Remove option has to be selected and the uninstall wizard will appear and the instructions have to be followed in order to successfully remove Firefox from the system. 
  • Once Firefox has been successfully removed, the Firefox installation file has to be launched in order to reinstall the Firefox web browser. 

By following these steps promptly, Mozilla Firefox issues can be easily tackled. For more help regarding issues with Firefox, users can visit the Mozilla Firefox support page to resolve all issues.

Tuesday, September 24, 2013

Resolving The "Outlook.Pst Could Not Be Accessed" Error

You may have encountered problems and errors in accessing your mailbox and the contents while using the Microsoft Outlook program. Like all other programs, the Outlook program is also prone to errors. The program may not behave as expected. It may shut down unexpectedly, may freeze while sending a mail or the performance may become slow. This may occur due to some issues with the .PST file. The limit of the .PST file is 2 GB and if the file size goes beyond this limit, there are chances that the file is corrupted. If this is the case, you will have to run a PST repair with the help of the Inbox Repair Tool.
Let us see a scenario where the Outlook program behaves oddly. Consider that you are trying to open the Outlook program to check certain data from an email message before attending a meeting with one of your clients. The program may open and display the error message “cannot start Outlook' or "Unable to display the folder, Outlook.pst could not be accessed, access denied." This error is one of the common errors in the Outlook program. This might happen if the .PST file has become corrupted or damaged due to some reasons. This error can be resolved by following the below simple steps.

Instructions To Solve Cannot Start Outlook Error
  • Close the Outlook program if it is running.
  • Go to C\Program Files\Microsoft Office\OFFICE12 and double click on the Scanpst.exe file.
  • Type the name of the .PST file that you need to repair. You may also browse and locate the file.
  • After entering the name, click on Start. The Inbox Repair Tool will run and will give you the report once completed. 
  • After running the tool, you need to recover the repaired items. Make a new .PST file to move the recovered items.
  • After performing the above steps, start the Outlook program using the profile that contains the .PST file that you have repaired.
  • In the menu, you can find options labeled View or Go. Click on the Folder List to see two folders namely Lost and Found and Recovered Personal Folders.
  • From the Lost and Found folder, drag the recovered items to the new Personal Folder.
  • After you have performed the steps, you may remove the Recovered Personal Folders from your profile, which contains the Lost and Found folder also.
You may seek further assistance from the Microsoft support team if you are not able to troubleshoot the issue by yourself.

Monday, September 9, 2013

Migrate Microsoft Outlook Settings To A New PC

Are you planning to change your old computer? You might be having many important files on your old computer that need to be transferred to your new one. Transferring the files, programs, settings and archives to a different computer could prove to be an arduous task if you don’t follow certain required steps. This is especially true if you are trying to transfer the email settings and old messages.

Many people around the world use Microsoft Outlook to send and receive emails. Microsoft Outlook has many settings and features that help users to manage their emails efficiently. Microsoft also makes it easy to transfer your email messages and Outlook settings to a different computer with its built-in Import-Export function. Read on to know how to use this Outlook feature.

Instructions
  •      Launch Outlook on your old computer. Wait for it to download all your incoming emails. Then turn off the check mail or close your Internet connection. The Check mail setup option is in the Tools, Options, Mail Setup. Now open Outlook Express and disable checking for mail in this program also.
  •       Now launch Outlook on your new computer. Wait for the email to be checked and then disable checking email as you did in the last step.
  •       Migrate each account from your Outlook on the old computer to Outlook Express on the old computer. All your email accounts will then be in Outlook Express on the old computer. Migrate the personal folder files, rules and safe/blocked sender list for each account. After you have migrated the account out of Outlook, import them into Outlook Express. This is still on the old computer. You can migrate only one account at a time.
  •       Go to Tools, then Options, and select Mail in Outlook Express. Select the email account that you want to shift to the new computer. You will have to repeat this process for each email account because there is a limitation of one account at a time in Outlook Express.
  •       Click the Export button and save the files to a folder. There will need to be a separate folder for each email account. Copy each of these folders to the new computer.
  •       Follow the procedure in the reverse order to import these accounts into the new computer. Open Outlook Express and import each of the accounts in turn until they have all been brought into Outlook Express. Next, open Outlook and select File, Import, Import Internet Mail Account Settings. Select Outlook Express as the client to import. Click Next and then select the account to Import. Check all the account information during the import process and supply the email password when prompted.
  •       Repeat this process for each account. When you completed importing the Outlook accounts, close all programs and resume your Internet connection. Test each account to ensure that they are working. You can now delete them from the old computer.
Now that you have successfully imported your Outlook accounts and Outlook settings to your new computer, you can now go ahead and start using the service as if it were in your old computer.

How To Setup A Password In Outlook 2007

Microsoft Outlook 2007 is the email client that is the email communication package of Microsoft Office 2007. The Outlook 2007 also includes a contact’s manager, a calendar and a task list. These are the additional features of the Outlook program that makes it the most preferred email client all over the world. You may use these additional features to effectively manage your day. Another feature of Outlook is that it can be locked with a password, so that no one can access your mails.
An unauthorized user who does not know your Outlook password will not be able to access your files. The steps to set the Outlook password are explained below. You can get more details in the Outlook tech support module in the official web site of Microsoft.

Steps To Set Up the Outlook Password

  • Open Outlook 2007 and click on the File tab that is located in the menu bar. From there, select Data File Management . Select those personal folder files (.pst) where you have to apply the password and lock them. Click on the Settings button. After that, click on the Change Password button. You will be taken to the Change Password dialog box.
  • If you already have a password, enter it. Type the new password in the New Password box. In the Verify Password box, type the password again to confirm it and click on the OK button. Please take care not to check the Save this password in your password list option. This will enable the access to your Outlook password.
  • After completing the above steps, close Outlook.
  • Open the Outlook program again and try to access the personal folder files by clicking on the file in the Navigation Pane. If everything is okay, you will be asked to enter the password. If you enter the password correctly, you will get access to the personal folder files; otherwise, the personal file folder will not open.

Do take care to record the password in a secure place where no one else has access. You can refer to it if you forget the password. These are the simple and easy to follow steps to setup the password to lock the personal folder files in Outlook 2007. If you have any difficulty in following any of the above steps, you may contact our Outlook tech support team for further assistance.

Tuesday, July 23, 2013

Help To Turn Off The Password Protection In Windows 7


Windows 7 is one of the most popular operating systems in the world. Launched after the failure of the Windows Vista, Windows 7 operating system was something of a matter of pride for Microsoft. Windows 7 proved to be a huge success for Microsoft and here are some details regarding the operating  system. According to my personal opinion, Windows 7 is far better than the previous operating systems.
One of the features of Windows 7 is that, it allows the users to protect their user accounts with a password. Users are always recommended to secure their devices by using this password. This password protection feature prevents the illegal and unofficial access to the computer. However, if you need to log in to your computer frequently, this password protection becomes a hassle because you have to input the password each time. Here are some instructions that will help you remove this password protection in the Windows 7 system.

Windows 7 Help instructions

Turn on your Windows 7 machine and login to the administrator account, since only through administrator account you can make modifications in the configuration settings of your Windows 7 machine.
• First of all, bring up the Windows Start menu by hitting the Start orb located at the bottom-left corner of the Windows 7 desktop interface.
• Now access the option labeled Control panel from the Start menu to launch the Control Panel home window.
• Now locate and click on the option labeled User Accounts and Family Safety in the Control Panel wizard.
• Now choose the User Accounts option from the left pane of the window followed by clicking the tab that reads Change Your Windows password.
• Select the User account for which you wish to turn off the password protection for from the left pane of the window followed by clicking the option labeled Remove your password.
• Now input your current account password in the provided field, and then click Remove Password button to disable the password protection feature.
That’s all the instructions that you should learn to disable the password protection feature in Windows 7.  You can enable this password protection feature later. To know the steps for that, visit our Windows 7 Help section.


Thursday, July 18, 2013

Transferring Outlook Email Settings From One Computer To Another


Microsoft Outlook has its own niche among the bunch of applications launched by Microsoft. Outlook, as you know, is one of the email applications that are included in the Microsoft Office Suite. The wide range of settings and enhanced features make Microsoft Outlook unique and distinguishable from other email applications.

If you have ever managed the settings in Microsoft Outlook, you can realize how supple it is. Being a user-friendly email service, Outlook has greatly helped its users to manage their email addresses, Outlook addressbook contacts, appointments, distribution list and other variety of features in an effective way. It is an email client that recovers your email messages and provides them using your desktop client. Once the setup process is complete, the email addresses get stored in a .pst file. If you are planning to move from one computer to another, you’ll be required to make a backup of the .pst file, which can be imported to Microsoft Outlook on the computer that you’re transferring to.

Instructions

  • Select Start button on your computer and click on Control Panel.
  • Now select User Accounts and from the options that are listed, choose Mail. Now select Show Profiles and click Properties from the window that is opened.
  • Select Data Files and select Personal Folders from the new window that is displayed. You may have saved a different name for the Personal folder. It would be the default name that you have given for the file system. You can choose the personal folder when the Outlook account is configured.
  • Now select Open folder. A new screen will open up and it will have the backup folder of Outlook displayed.
  • Right click Outlook.pst file and select Copy.
  • You can copy the information from the .pst file and paste it on a USB drive so that it can be inserted to the second computer. From the AutoPlay options you can click Open Folder to View Files and right click the folder on which you need to paste and paste the information copied to the USB drive.
  • To the computer on which you need to transfer the file, insert the USB drive.
  • Open Microsoft Outlook and select File and choose Import and Export.
  • Select Import from another Program or file and select Next. Choose Personal Folder File and click Next.
  • Import all the information and click Finish.

Following this information you can get all your email addresses in the Outlook Addressbook, contacts and other lists that you have saved for different purposes. Contact our support team if you have any concern.

Tuesday, July 9, 2013

Tutorial To Back Up An Outlook Express Email In A Windows 7 Computer

Outlook Express is a basic email management software. Follow the instructions from Windows 7 support team in order to perform a backup in a Windows 7 computer.
Instructions to back up Outlook Express email
  • First of all, click on the Start button located in the lower left corner of your Windows desktop screen, to open the Windows Start Menu. Choose the Control Panel option from the Start Menu to open the Control Panel window.
  • Click on the Appearance and Themes button and then choose the Folder Options button.
  • Click on the View button and then choose the radio button located next to Show hidden files and folders option. Click on the Ok button to save all the changes that you have made to the settings.
  • Click on the Start button one more time in order to open the Start Menu and then click on the My Computer option to open a Windows Explorer window.
  • Go to the following address: C:\Documents and Settings\username\Local Settings\Application Data\Identities, which is located on your local hard drive. Make sure that you replace username with the name of your user account with which you log on to your computer.
  • Choose the icon that displays the identity number for the Outlook Express profile you want to back up and then open the Microsoft folder.
  • Now, you will have to plug in a USB flash drive or external hard drive to the USB port of your computer. You will require a storage device so that you can back up your data.
  • Now, once the computer detects the external storage device that has been connected to your computer, it is now time for you to copy the Outlook Express folder stored within the Microsoft directory to your flash drive or external hard drive.
  • This process can take some time and it will depend on the processing speed of your computer. If you now start the upgrade process and has upgraded to a Windows 7 system, you will now be able to import the data into the Windows Mail program.
These are some the instructions that you have to follow in order to back up an Outlook Express Email to Windows 7 computer. there's more in our Windows 7 support post section.