Outlook is one of the popular email clients as well as a personal information manager from Microsoft, which is highly compatible with Windows operating systems. It is available along with the Microsoft Office suite. However, it is a standalone application that is able to work with Microsoft Exchange Server and Microsoft SharePoint Server. In addition, third party add-ons and plug-ins can integrate the services of Outlook with Blackberry and other similar kinds of mobile devices, which certainly increases its operational bandwidth. Along with email services, it also provides a calendar, task manager and a contact manager.
However, sometimes Outlook may come up with certain sending and receiving errors. This can be due to multiple reasons. Here are some helpful guidelines given, which can help you out to fix problems in Outlook.
How to troubleshoot Outlook problems
First, you should check the internet connectivity in your computer. Sending and receiving problems may arise out of an internet connection that is down. You need to open an internet browsing application like Internet Explorer or Firefox and see whether the connection is active. If you are having a trouble free internet connection but Outlook is not responding properly, then the issue is not due to lack of connectivity. You need to seek further details of the issue.
Then you need to open the Help menu in Outlook by clicking on the Help option first, then on Microsoft Office Outlook Help. This menu provides you a comprehensive database of common Outlook problems and their quick solutions. There is a search field option and you can search for your problem or you have to browse through the list of available categories to locate the trouble. You should follow the instructions given in order to mitigate the issue.
You can seek help from the Microsoft support website also. Visit this site and here you can see a list of common problems and error messages displayed. You can also scroll through the list of issues given, to see whether the particular problem that you are looking for appears in the list. Then click on the relevant link to get a detailed description about the trouble. Here you can get handful of information including symptoms, causes and various possible solutions. You may try the given instructions to get rid of the issue.
Troubleshooting Outlook is not a big task. Several online resources are available in this regard. Make use of them and enjoy a trouble-free time with your Outlook.