Monday, December 30, 2013

Microsoft To Launch Windows 8.1 RTM For Hardware Partners

As they have promised before when they announced about the upcoming Windows 8.1 operating system, Microsoft released the Windows 8.1 RTM version for their hardware partners for test purposes. Windows 8 installation of the RTM version was a bit complex for the manufacturers as they had to make certain changes in the hardware for the operating system to function smoothly. Therefore, Microsoft promised its hardware collaborates that they will be able to test the new Windows 8.1 operating system before the public gets access to the operating system.

A company official was heard stating, “Unlike past RTM moments, this milestone represents progress in Microsoft’s new rapid release cycle and optimizes the overall customer experience, while highlighting the handoff to OEM partners and wide array of devices expected this fall.” The company also stated that it hopes that since the developer version is now released to the manufacturers, more Windows devices will roll on in the next holiday season. The company intends to recapture the lost tablet and smartphone industry with the launch of the Windows 8.1 operating system.

One of the company officials was spotted saying, "Over the next several months we’ll see beautiful, powerful devices, from the smallest tablets to the most lightweight notebooks to versatile 2-in-1s, as well as industry devices designed for business.” Well the release of the developer version of the operating system this fast is not surprising as Microsoft’s chief marketing officer Tami Reller had announced that the operating system will be released to the hardware partners in early August at their Worldwide Partner Conference. However, it will take a little longer for normal customers to lay their hands on the new Windows 8.1 RTM OS. It will be a good idea for you to adhere to Windows 8 installation steps for getting the new operating system.

If you happen to have a Windows 8 RTM device, then you can download the Windows 8.1 RTM for free from the Windows Store. Microsoft has scheduled October 17 as the release date for the new advanced Windows 8.1 operating system, so you will be able to get the OS from that day onwards. According to sources in Microsoft, the new operating system has fixed all the important bugs that were found in the Windows 8 operating system and will provide better performance than its predecessor in every way.

One of the important features of the new operating system is the re-entry of the Windows Start button that was removed from the Windows 8 operating system previously. 

Creating A Signature In Outlook 2010

Are you looking for the steps to add a digital signature to all your email messages or business cards that you send from your Outlook email client? If yes, this article will surely help you. Microsoft Outlook 2010 gives users the ability to add digital signatures to all the email messages that they send. It saves the users from the typing hassles and a great deal of time. The users will not have to manually type in their identity every time they send a mail or attachment. The Outlook email setup to create a default signature in the Outlook 2010 program is explained below.


  • Open the Microsoft Outlook program and click on the File tab. From the File tab, select Options. From the Options window, select  the Mail tab on the left side, click on Create or modify signatures for messages and then click on the Signatures button. Highlight the E-mail Signature tab in the Signatures and Stationary window and select New. Provide a name to the signature in the New Signature box and then press the OK button. You will now see that the name appears under the box Select signature to edit.
  • Now you can edit the signature under Edit signature field. Users have the option to choose from a variety of font styles, make business cards or add images. When done, you can click on the OK button. Click on OK twice to close all the windows and save the changes.
  • If you have more than one email account and want to make signatures for all of them, navigate to the Signatures and Stationary window with the above mentioned procedure and you may then select the email account from the drop-down menu on the right hand side under the name Choose default signature. When you are done, you can exit the Options window.
  • You will now be able to see a default Signature option in the compose window, every time you compose an email message. You may click on the drop-down menu near to Signature tab to add a desired signature to the email messages that you create.

These are the Outlook email setup steps to include a default signature to all the email messages that you create. If you have any more doubts, you can contact our technical support team for further help. They will clear your doubts and will help you to complete the steps successfully.

Sunday, December 29, 2013

Not Able To Expand The Folder In Outlook

It is useful to add your email account to Microsoft Outlook, the one and only email application included in Microsoft Office Suite. This email application helps one to send and receive email messages, consolidate all email messages, prepare calendars, schedule tasks, set reminders, recall messages, prepare distribution lists, prepare invitations and other  tasks.
Microsoft Outlook is normally included in the Office Suite of Microsoft and it is also available as a standalone version if you wish to install Outlook alone. It is worth trying, as you would prefer it over the other email applications that are currently available online. This does not mean that Outlook is free from any errors or bugs.  Just as problems are identified in software applications, Outlook also encounters some error messages or problems.
One of the features in Outlook is its ability to share folders so that you could view the shared calendars, email messages, notes, tasks and others and this is accessible only if you are using an organization shared mail service. If you wish to share all the above information, it is essential to give permission for accessing the same. If you have an Outlook tree added to the mailbox of Outlook user and if you receive ‘Microsoft Outlook is Unable to Expand the Folder message - Invalid XML’ message or some other error message while trying to open the mailbox that is shared, you need to follow the below mentioned instructions in order to get them fixed.
People contact Outlook Help and Support when they encounter the Invalid XML error message. Let us check the instructions given below.


  • You need to click on the Start button on your desktop and click on All Programs and select Microsoft Office and choose Microsoft Outlook.
  • When Outlook opens, you need to right click on Mailbox and then select the Properties menu.
  • In the Permissions tab, choose Folder Visible and click OK.
  • Now select Options that you find below Tools menu.
  • Now on the Delegates tab, select Add and select the individuals who could access the folder that is shared.
  • In the Delegates Permissions dialog box, select the permissions that you want to apply to the people who access the folder and click OK button.
  • Now double click on the mailbox or any other folder in the mailbox of the delegate to open.

These are the different steps that you need to follow for setting permissions for opening and accessing a folder in a network.

Sunday, December 22, 2013

Resetting The Windows Vista Password

The Windows Vista operating system has many security features and these features help to prevent unauthorized access to your computer. There is an option to set a log in password for the Windows Vista operating system. Without typing in the log in password, no one will be able to use your computer. There are chances that you may forget the log in password of Windows Vista and you may need to reset the same.
Microsoft gives its users two simple methods to reset the log in password of Windows Vista operating system. They are changing the password through an administrator account and changing the password through the Vista password reset disk. The Windows tech support tips shared below will help you know the steps to reset the Vista OS password.

Through An Administrator Account

  • Log into an alternate administrator account in your computer and then click on the Start button, which is located on the bottom left corner of the screen. From the Start menu, choose Control Panel and then select User Accounts.
  • Select the Manage another account option. You will be able to see the account for which you need to reset the password. Click on this account.
  • Select the Change password option. Type in the new password two times and make sure that you add the password hint that will help you to remember your password in the future. After doing these steps, click on the Change password button. You have now reset the log in password from the administrator account.

Through A Password Reset Disc

  • Type in any password in the Windows log on screen and click on the OK button to see the Reset password option. Click on this option.
  • Insert the Windows reset disk to your computer and the Password Reset Wizard will open. Click on the Next button and select the drive that contains the reset information.
  • Type in your new password two times and add a password hint that may help you to remember the password in the future. Click on the Next button followed by the Finish button. Performing these steps will make sure that you have reset the log in password of the Windows Vista operating system.

These are the general methods to reset the log in password of Windows Vista operating system. If you have more doubts, you may contact our Windows tech support team for further clarifications.

Monday, December 16, 2013

Repairing PST Files In Microsoft Outlook

Microsoft Outlook is the personal manager program from the Redmond based software giant Microsoft. Outlook program is used by people all over the world for managing their email accounts effectively. The Outlook program stores personal data and emails in the program as PST files. PST stands for Personal Storage Table. The .pst format requires only little space for storing huge chunks of data so Outlook uses .pst extension to store its data. The PST files contain all the data stored in the Outlook like the calendar details, all you email contacts, inbox and outbox messages, personal folders etc.
However, one of the major problems associated with the Outlook program is the corruption of the Outlook PST files. Below we discuss how you can fix the corrupted PST files in Outlook with the help of the Outlook repair tool.


  • If you are currently running the Outlook client, close it and then visit the Microsoft site for Outlook for downloading the Inbox repair tool from Outlook. 
  • When the download completes, open the location where the downloaded file is stored and then click on the file to run it. 
  • When the Inbox repair tool window appears, click on the Browse button found in the application window for selecting the corrupted PST files in the Outlook program. After selecting the files, click on the Start button in the application window for starting the Outlook repair process. 
  • Even though the Inbox Repair tool was created for recovering corrupted Outlook files, the program will not be able to recover certain files that are deleted permanently or corrupted highly beyond repair. 
  • When the Outlook Inbox Repair Tool finishes the repairing of the corrupted Outlook files, launch the Outlook program by clicking on its icon found in the desktop for recovering the repaired Outlook PST files. 
  • You may also try recovering the repaired data from the backup folder without using the inbox repair tool. 

If you follow the simple instructions given above, you will be able to repair all the corrupted Outlook PST files in the Outlook program. The Inbox repair tool is now available as a default add-on in the Outlook program. It is stored in the Outlook program by the name Scanpst.exe and can be found in the Outlook folder. If you have any doubts related to the fixing of corrupt PST files, visit our Microsoft support post section.  

Making Windows Mail Work With Wireless Internet

Windows Mail is an email and newsgroup program and is provided with the Windows Vista operating system. This program takes the place of the old Microsoft Outlook. Both Microsoft Outlook and Windows Mail are similar in their account and connection setup process. The Windows support number tips shared below will help you to use the Windows mail program while working with a wireless connection.


  • Turn on your PC and open the Windows Mail program. You can do this by either clicking on the desktop icon of the program or by clicking on the Windows icon button that is located on the bottom left hand corner of the desktop screen and then selecting Windows Mail. If you do not have a setup account in the Windows Mail program, you have the option to create one by clicking on the Tools menu and then selecting Accounts. 
  • Click on the Tools tab, which is located on the top menu bar of the Windows Mail program. Scroll down to find the Accounts option. Select the account that you would like to work with and then select Properties.
  • Select the Advanced tab and you will be taken to a screen that needs you to input the server port numbers for the incoming and outgoing mail. If you have this data, enter it in the corresponding blank spaces. You need not worry if you do not have these numbers. You can get them by contacting the wireless network department of the Internet Service Provider. Make sure to uncheck the box next to This server requires a secure connection, after inputting the details. Click on the Apply button to save the changes.
  • As the last step, click on the Connections tab and ensure that no other connection options like Dial-Up and Local Area Connection are selected. The Windows Mail program may not work properly if an incorrect connection is selected when you are connected to the Internet wirelessly. After doing these steps, click on Apply and then on OK to close the window. To check if you have successfully configured the Windows Mail program, you can send an email to your own account. If everything is configured correctly, you will receive the mail.

These are the steps to configure Windows Mail to work with a Wireless Internet connection. If you have further doubts, you can contact our Windows support number for further help.

Sunday, December 15, 2013

Instructions To Remove And Reinstall The Bing Toolbar

You may have come across the Bing toolbar while using web browsers. The Bing Toolbar allows users to search for keywords from the toolbar itself without the need to search from any search engines. This toolbar gives the users immediate access to the current weather, latest news and email notifications. The Bing toolbar is also integrated with Facebook and lets the users access their Facebook account’s newsfeed. Another advantage of this toolbar is that it provides access to the Bing search engine of Microsoft without the need to visit the website. The Bing bar can encounter some errors at times.
 If you encounter an error while using the Bing toolbar, you always have the option to remove Bing toolbar and then reinstall it. Usually removing and reinstalling the Bing toolbar will help you to get rid of most of the errors in the toolbar. The Bing Bar is compatible with Windows XP OS and newer versions. This toolbar also needs Internet Explorer 7 or higher versions to install. This article discusses the steps to remove and reinstall the Bing Toolbar in your computer.


  • Turn on your computer and click on the Start button, which is placed on the extreme left hand side of the desktop screen. Select the search bar that is above the Start icon.
  • Type in the command appwiz.cpl in the search box and press the Enter key on the keyboard.
  • This will take you to the Add or Remove Programs list. Locate Bing toolbar from the list and then click on the Uninstall button. Select the Next button and then click on the Uninstall button to remove Bing Toolbar completely from the Internet Explorer web browser.
  • After doing the above steps, close the Add or Remove programs window and then download a fresh copy of the Bing toolbar from the official website of Bing.
  • Wait until the download finishes and then click on the Run option in the file download dialog box. Click on the Next button and then on the Install button. Follow the on-screen prompts to complete the re-install process successfully.

These are the steps to remove and reinstall Bing toolbar in the Internet Explorer web browser. If you have any doubts or if you find any difficulty in following the steps discussed above, you can seek advice from a technical expert.

Monday, December 9, 2013

PR Problems In Microsoft’s Xbox One

Xbox One is the latest gaming console released by Microsoft. The device is out of the world with great features and specs including the new advanced Kinect input controller that allows the users to play using their own natural body movements.  Microsoft did make some strict policies for playing with the console like online check-ins every twenty-four hours, DRM policies and requirement for plugging in the Kinect controller always. Even while making these strict policies, Microsoft did keep in mind the concerns of their customers, says the creative director of Microsoft studios Ken Lobb. Even with the addition of the exciting new features, Xbox One does have one of the main Microsoft problems, poor PR.

Ken has commented on the issue saying, “Of course the company’s messaging problems hurt in the short term, We’re not blind, right? Did they hurt in the long run? We’re going to have to find out after we launch.” Since humankind is bound to short term memory loss, it is pretty difficult to convince that the Microsoft problems associated with the Xbox One gaming console would wreck the sales.

However, from the words of Ken, we were able to know that even though Microsoft acknowledged most of the problems related to Xbox One, it will take some time for fixing most of the major issues one could associate with Xbox. Most of the times, when users post in the support pages about their bugs and errors, they get half answers and so most of them are not satisfied with the service Microsoft is providing. Ken Lobb from Microsoft commented on this saying, “When someone comes in and asks a question about something we’ve decided we’re intentionally not going to talk about until a certain date, sometimes you get half answers. There’s no such thing as perfect PR.”

Until now, users have got only perfect devices from the house of Microsoft and we could only hope that Microsoft will not shatter that illusion so soon by unveiling a not so cool product. That too in a time when the competition with the Sony PlayStation is going to be in an all time high with the release of Sony PlayStation 4. However, the users will be able to know more about the features and issues related with Xbox One by visiting the Xbox section of the official Microsoft page. 

Features Of The New Windows 8.1 Upgrade

Microsoft released their latest flagship operating system, Windows 8, with a new modern user interface known by the name metro in last October, hoping that the PC world will go head over heels for the new operating system. However, the retro operating system was not able to get the much-hyped sales in the market owing to the main attraction of the operating system, the Metro user interface. Many users who have used old operating systems of Microsoft did not even bother to know how to upgrade to Windows 8 due to the flaws in the OS.

One of the main reasons behind the sluggish sales of the new operating system was the fact that it was an operating system optimized for using in touch-based devices. Many users without a touch display found it irritating and difficult to work with a mouse on the operating system. The uprising against the operating system was also caused due to the absence of the Start button in the left corner of the desktop, which Windows users were accustomed with from years.

However, with the advent of the Windows 8.1 operating system, Microsoft has fixed almost all of the issues people find in the Windows 8 operating system. However, Microsoft did not remove the Windows 8 experience totally from the Windows 8.1 operating system. The OS still has the Metro user interface, the only difference is that Microsoft re-introduced the initially removed Start button in the left side of the Start screen. Knowing how to upgrade to Windows 8 is good as the process is same for Windows 8.1 too. So if you know how to upgrade to Windows 8, you can easily upgrade to Windows 8.1 too.

One of the major features of the Windows 8.1 operating system is that Microsoft released this new version as a free upgrade for the existing Windows 8 customers. Microsoft has never made a new version of the operating system available free for customers, although they released some patches for existing operating systems for free. The new operating system also allows you to run multiple applications at the same time easily.

The operating system also allows users to view two applications at the same time rather than just running one in the background. For knowing more about the features of the new Windows 8.1 OS, visit the official Windows web page.

Tuesday, December 3, 2013

Tips From Microsoft To Adapt Windows 8 Apps With Windows 8.1 Preview

We all know that the customer preview version of the Windows 8.1 was released recently. Microsoft has provided some tips to those users who have done the Windows 8 transfer to adapt to the Windows 8 apps. The public preview version of Windows 8.1 was released a few months ago, but this does not mean that Windows 8 app developers have to wait until the final RTM version of Windows 8.1 is released.

Working with Windows 8 apps can be a little tricky and Microsoft is aiming to get over this difficulty with the Windows 8.1 release. Among the tips released by Microsoft, they have provided some hints on how to provide the Windows 8 app developers a way to take advantage of the latest features in the Windows 8.1 version.

The post in the Windows App Builder blog is much technical and it says that as far as the templates are concerned, Windows 8.1 does away with the Layout Aware Page class for navigation Process Lifetime Management. This helps in splitting up the default view model, maintained state features, and handled navigation that Microsoft claims to give the developers, which is a more customizable model. The SuspensionManager is around for the Process Lifetime Management, but the latest Windows 8.1 also adds the new NavigationHelper class.

The blog also provides information on some changes in the data templates and styles for the new Windows 8.1 apps. There are two new item templates in the preview version of Windows 8.1. They are the Hub Page and the Settings Flyout. These are provided in addition to all of the other item templates that are currently available for the Windows 8 apps. The blog also states on the specific Windows 8.1 changes for app developers so that they can remove the old components from Windows 8 apps.

If the Windows 8 transfer users and app developers would like to know more on the ways to adapt Windows 8 apps for the Windows 8.1 version, they can visit the Windows App Builder blog. This blog also provides the readers a clear idea on the ways to use and take advantage of the Windows store and the latest features.

You can also contact our support team if you would like to know more on using Windows 8 apps in the Windows 8.1 version.

Tuesday, November 26, 2013

How To Setup Outlook 2013 In Your Computer?

Outlook 2013 program makes use of the clean Windows 8 look. This makes your inbox look less cluttered and displays all the necessary information on the computer screen. This gives much space for the tools that let you work right where you are. You can reply to an email message with the help of the button at the top of the message. This will let you type in the main Outlook window that is above the message you were reading. If you want, you can pop it out into a different window but the previous one is the neat way of working.
The Outlook setting procedure to set up the Outlook 2013 program in your computer is explained below. You may also refer to the Outlook help modules published in the Microsoft web site for further assistance.


  • Turn on your PC and open the Outlook program. From the Outlook window, select the File menu.
  • Click on the Add Account option.
  • Select Manual setup or Additional server types and select the Next button.
  • From the next window, select IMAP or POP and click on the Next button again.
  • Type in your First Name and Email address. After that, select IMAP as your account type. For the Outgoing mail server (SMTP), type in and for the Incoming mail server (IMAP), type In the Logon Information section, enter the e-mail address and the password that you have created in the Control Panel. Now, click on the More Settings option.
  • Click on Outgoing Server and check the box next to My outgoing server (SMTP) requires authentication. 
  • Select the Advanced tab. For the Incoming server (IMAP), type 993 and click SSL. For the Outgoing server (SMTP), type 465 and click SSL. Click on the OK button and then on the Next button.
  • After doing the above steps, click on the Close button to close all the open windows.
  • Click on the Finish button to finish the procedure.

You have now successfully setup the Microsoft Outlook 2013 account. These are the Outlook setting steps to setup the Outlook program in your computer. If you have any more doubts, you can contact our support team for further clarification on the steps. The tech support executive will help you to clear your doubts and complete the procedure successfully.

Monday, November 18, 2013

Removing SweetIM Toolbar From Your System

The SweetIM toolbar is a browser add-on program available for IE and Firefox web browsers. The toolbar allows the users to use emoticons and animations in the email messages, blogs and web pages to increase their visibility. Follow the simple instructions given below for removing the toolbar from your system.

Instructions To Remove From IE

  • Click on the Start button located at the left corner of the taskbar for opening the Start menu and then click on the Control Panel option found next to it. 
  • Now, when the Control Panel window opens, look for the option named Add or Remove Programs and click on it to view all the installed programs in your system.
  • Look for the option named Macromedia SweetIM in the list of programs shown in the window by scrolling down and then select it when found.
  • In the top of the page, you will be able to see a button named Remove, click on the button for starting the Macromedia SweetIM removal process.
  • Now the installation wizard will remove the toolbar from your system. You don’t need to worry about how to remove a toolbar anymore as the same procedure can be done for removing all toolbars.

Instructions To Remove From Firefox

  • Open the Firefox web browser by double clicking on its shortcut icon present in the desktop and then click on the Tools menu found at the top of the browser window in the menu bar.
  • Now you can see an option named Add-ons in the drop down menu, click on it to view all the add-ons installed in the Firefox browser. 
  • When the Add-ons dialog box appears, showing all the installed add-ons in the Firefox web browser, look for the add-on named SweetIM for Firefox by scrolling down through the list and then select it when found. Now click on the un-install button found at the top of the dialog box for removing the SweetIM for Firefox toolbar from the Firefox web browser.
  • If the system asks you to enter the administrative password, then enter it to continue the toolbar removal process.

Hope that the above article educated you on how to remove a toolbar installed in your system. If you are not able to uninstall the toolbar by following the above instructions, then feel free to contact the Microsoft support team.

Wednesday, November 13, 2013

The Preview Version Of Windows 8.1

Microsoft has recently released the Windows 8.1 preview version. The preview version will depict an idea on what the final Windows 8.1 will be. The Windows 8.1 is the update to the Windows 8 operating system. By following the below provided how to upgrade to Windows 8 latest update, the Windows 8.1 instructions, the Windows 8.1 preview version can be easily installed on your system without much difficulty.


  • Double click on the Windows 8.1 preview ISO file that you have downloaded in order to open it.
  • The Windows 8.1 file will mount automatically and you will be able to view the different files that are available. The setup.exe file will be present, and you need to access it in order to start the installation procedure.
  • The installation process will be initiated by the Windows 8.1 installer.
  • Windows 8.1 contains a product key, and you will be asked to enter the product key.
  • After checking, the product key entered is correct, click on the Next button that is present.
  • The license terms will be shown. You have to read the license terms, and agree to it by selecting the I Accept The Terms. Now in order to continue click on the Accept button.
  • Now tap the Select option, and the installer will check if the system is ready to install Windows 8.1.
  • If the system is ready to install a Read To Install will appear generated by the installer. In addition, what happens during the installation process will be displayed.
  • Now choose the Install option.
  • The PC will restart when the installation procedure has reached 100 percent and the betta fish boot screen of the Windows 8.1 will be visible.
  • The drivers and the necessary files will be configured and installed by Windows. A few more restarts of the system will take place and a stage will reach where the coloring of Windows, Wifi settings and other privacy settings will have to be chosen.
  • When all the necessary settings and changes have been made, the PC will be fully configured and the start screen of Windows 8.1 will appear.
  • Now your system will be running the Windows 8.1 preview version.

By following these instructions on how to upgrade to Windows 8 latest update, the Windows 8.1 preview version, you will have a swell time using the preview version of Windows 8.1.

Tuesday, November 12, 2013

Configuring Incoming And Outgoing Server Settings In Outlook 2013

You can configure the Microsoft Outlook 2013 program to access your email account with ease. It is the latest version of the Outlook email manager program released by Microsoft. Follow the simple Outlook setting instructions given below for configuring server settings in Outlook 2013 for accessing your email.


  • Open the Outlook 2013 application by clicking on its icon found in the Microsoft Office folder in the Start menu. 
  • If you are opening Outlook for the first time, it will ask you to setup a new account. 
  • If the system does not ask you to add a new account, you can add an account by clicking on the Add Account option found under the File menu. 
  • Now to configure the server settings, click on Manual setup or additional server types option found at the bottom of the window and then click on the Next button. 
  • Now choose the type of account as POP or IMAP and then click on the Next button.
  • Now enter your name and the email address in the field provided in the page and make sure to select the type of email as IMAP. 
  • Now set the incoming and outgoing server addresses as and ensure that the User Name field contains your complete username. 
  • To change other values related to incoming and outgoing servers, click on the More Settings button and then on the Outgoing Server tab. 
  • Now put a check mark on the checkbox found beside the option My outgoing server (SMTP) requires authentication and then click on the Advanced tab. 
  • Set both the incoming and outgoing servers to use SSL encryption for sending and receiving emails. 
  • Set the Incoming port number as 993, the Outgoing port number as 465 and set the Root folder path as Inbox. 
  • Press on the OK button when you are done configuring the server settings. 
  • The Outlook 2013 application will now perform a connection check operation for checking if the Outlook setting you have entered is right. When the test is completed, close the window and then click on the Next button and then on the Finish button to complete the process.

Your account and its server settings have been successfully configured now. If you have any doubts regarding the instructions given above, feel free to contact our Outlook support team.

Sunday, November 3, 2013

Resetting Wireless Adapter In Windows 7

One uses Wireless adapters for connecting to the internet or personal network wirelessly. If you experience problems while trying to connect to the internet, then it may be because the wireless adapter is disabled. You will need to enable the wireless adapter for accessing the internet and the Windows 7 help instructions for enabling the wireless adapter are given below.

Sometimes the connection error may be due to some errors in the network adapter’s software or hardware. This can be easily fixed by resetting the adapter. You can fix the problems like slow and limited connectivity and connection failure issues by resetting the wireless network adapter in the Windows 7 computer. Follow the simple instructions given below for resetting a wireless network router in a computer running Windows 7 operating system.


  • Go to the left corner of the taskbar and click on the Start button to open the Start menu. 
  • Look for the option named Control Panel in the right side pane of the Start menu and click on it. 
  • Now locate the Control Panel search box and type in adapter into the box and then press the Enter button to begin the search process. Now select the View Network Connections option from the search results shown and then click on the Network and Sharing Center option. 
  • Now a new window will open, look for the icon of the wireless adapter that you use in that window. 
  • Now right click on the icon and then select the option named Disable from the drop down menu. If the system prompts, you need to enter the administrator password. 
  • Now the wireless adapter is disabled. Right click on the icon again and now you will be able to see an option named as Enable. If the system asks for the administrator password, provide it and confirm the action. 
  • Now open a web browser by double clicking on its icon and try to load a web page in the browser. 
If you are able to view the page details, then you have successfully reset the wireless adapter. If you follow the simple instructions given above, then you can easily reset a wireless network adapter in Windows 7 computer. If you are having any troubles while resetting the device, contact the Windows 7 help and support team for further support.

Thursday, October 31, 2013

Repairing Mozilla Firefox

A web browser that most computer users use to encounter the endless possibilities of the internet is the Mozilla Firefox web browser. Newer and updated versions are released time to time. The Firefox web browser gives a very vivid and interactive browsing experience. However, sometimes Mozilla Firefox problems are encountered. By following the below provided guidelines, the Mozilla Firefox problems can be easily tackled. 


  • The Mozilla Firefox web browser has to be closed. 
  • The Start button has to be clicked and the Start menu will appear. From the menu, All Programs has to be selected. The Mozilla Firefox folder has to be selected and then choose Mozilla Firefox. Now in the safe mode, Mozilla Firefox will open. The advantage of opening Firefox in safe mode is that any issues with Firefox can be fixed this way. 
  • In safe mode, the areas that have to repaired can be selected. In order to remove the toolbars, the Reset Toolbars And Controls option has to be selected. If the add-ons need to be disabled, the Disable Add-Ons option has to be selected. 
  • In order to repair the web browser, the Make Changes And Restart option has to be selected. After the repair process is complete, the browser has to be restarted. 
  • If issues are still faced with the browser, the browser has to be deleted and reinstalled. To download the browser, go to the Mozilla Firefox page. 
  • In order to remove the browser from your system, for Windows XP users, click on the Start button and the Start menu will pop up. From the menu, the Control Panel has to be accessed. In the Control Panel window, many icons will be present. The Add/Remove Programs icon has to be accessed. The Add/Remove Programs window contains a list of programs that are installed on the system. For Windows 7 and Vista users, to view the list of programs, the Programs option has to be selected followed by Programs And Features. Mozilla Firefox has to be located and selected. 
  • Now the Uninstall/Remove option has to be selected and the uninstall wizard will appear and the instructions have to be followed in order to successfully remove Firefox from the system. 
  • Once Firefox has been successfully removed, the Firefox installation file has to be launched in order to reinstall the Firefox web browser. 

By following these steps promptly, Mozilla Firefox issues can be easily tackled. For more help regarding issues with Firefox, users can visit the Mozilla Firefox support page to resolve all issues.

Tuesday, September 24, 2013

Resolving The "Outlook.Pst Could Not Be Accessed" Error

You may have encountered problems and errors in accessing your mailbox and the contents while using the Microsoft Outlook program. Like all other programs, the Outlook program is also prone to errors. The program may not behave as expected. It may shut down unexpectedly, may freeze while sending a mail or the performance may become slow. This may occur due to some issues with the .PST file. The limit of the .PST file is 2 GB and if the file size goes beyond this limit, there are chances that the file is corrupted. If this is the case, you will have to run a PST repair with the help of the Inbox Repair Tool.
Let us see a scenario where the Outlook program behaves oddly. Consider that you are trying to open the Outlook program to check certain data from an email message before attending a meeting with one of your clients. The program may open and display the error message “cannot start Outlook' or "Unable to display the folder, Outlook.pst could not be accessed, access denied." This error is one of the common errors in the Outlook program. This might happen if the .PST file has become corrupted or damaged due to some reasons. This error can be resolved by following the below simple steps.

Instructions To Solve Cannot Start Outlook Error
  • Close the Outlook program if it is running.
  • Go to C\Program Files\Microsoft Office\OFFICE12 and double click on the Scanpst.exe file.
  • Type the name of the .PST file that you need to repair. You may also browse and locate the file.
  • After entering the name, click on Start. The Inbox Repair Tool will run and will give you the report once completed. 
  • After running the tool, you need to recover the repaired items. Make a new .PST file to move the recovered items.
  • After performing the above steps, start the Outlook program using the profile that contains the .PST file that you have repaired.
  • In the menu, you can find options labeled View or Go. Click on the Folder List to see two folders namely Lost and Found and Recovered Personal Folders.
  • From the Lost and Found folder, drag the recovered items to the new Personal Folder.
  • After you have performed the steps, you may remove the Recovered Personal Folders from your profile, which contains the Lost and Found folder also.
You may seek further assistance from the Microsoft support team if you are not able to troubleshoot the issue by yourself.

Monday, September 9, 2013

Migrate Microsoft Outlook Settings To A New PC

Are you planning to change your old computer? You might be having many important files on your old computer that need to be transferred to your new one. Transferring the files, programs, settings and archives to a different computer could prove to be an arduous task if you don’t follow certain required steps. This is especially true if you are trying to transfer the email settings and old messages.

Many people around the world use Microsoft Outlook to send and receive emails. Microsoft Outlook has many settings and features that help users to manage their emails efficiently. Microsoft also makes it easy to transfer your email messages and Outlook settings to a different computer with its built-in Import-Export function. Read on to know how to use this Outlook feature.

  •      Launch Outlook on your old computer. Wait for it to download all your incoming emails. Then turn off the check mail or close your Internet connection. The Check mail setup option is in the Tools, Options, Mail Setup. Now open Outlook Express and disable checking for mail in this program also.
  •       Now launch Outlook on your new computer. Wait for the email to be checked and then disable checking email as you did in the last step.
  •       Migrate each account from your Outlook on the old computer to Outlook Express on the old computer. All your email accounts will then be in Outlook Express on the old computer. Migrate the personal folder files, rules and safe/blocked sender list for each account. After you have migrated the account out of Outlook, import them into Outlook Express. This is still on the old computer. You can migrate only one account at a time.
  •       Go to Tools, then Options, and select Mail in Outlook Express. Select the email account that you want to shift to the new computer. You will have to repeat this process for each email account because there is a limitation of one account at a time in Outlook Express.
  •       Click the Export button and save the files to a folder. There will need to be a separate folder for each email account. Copy each of these folders to the new computer.
  •       Follow the procedure in the reverse order to import these accounts into the new computer. Open Outlook Express and import each of the accounts in turn until they have all been brought into Outlook Express. Next, open Outlook and select File, Import, Import Internet Mail Account Settings. Select Outlook Express as the client to import. Click Next and then select the account to Import. Check all the account information during the import process and supply the email password when prompted.
  •       Repeat this process for each account. When you completed importing the Outlook accounts, close all programs and resume your Internet connection. Test each account to ensure that they are working. You can now delete them from the old computer.
Now that you have successfully imported your Outlook accounts and Outlook settings to your new computer, you can now go ahead and start using the service as if it were in your old computer.

How To Setup A Password In Outlook 2007

Microsoft Outlook 2007 is the email client that is the email communication package of Microsoft Office 2007. The Outlook 2007 also includes a contact’s manager, a calendar and a task list. These are the additional features of the Outlook program that makes it the most preferred email client all over the world. You may use these additional features to effectively manage your day. Another feature of Outlook is that it can be locked with a password, so that no one can access your mails.
An unauthorized user who does not know your Outlook password will not be able to access your files. The steps to set the Outlook password are explained below. You can get more details in the Outlook tech support module in the official web site of Microsoft.

Steps To Set Up the Outlook Password

  • Open Outlook 2007 and click on the File tab that is located in the menu bar. From there, select Data File Management . Select those personal folder files (.pst) where you have to apply the password and lock them. Click on the Settings button. After that, click on the Change Password button. You will be taken to the Change Password dialog box.
  • If you already have a password, enter it. Type the new password in the New Password box. In the Verify Password box, type the password again to confirm it and click on the OK button. Please take care not to check the Save this password in your password list option. This will enable the access to your Outlook password.
  • After completing the above steps, close Outlook.
  • Open the Outlook program again and try to access the personal folder files by clicking on the file in the Navigation Pane. If everything is okay, you will be asked to enter the password. If you enter the password correctly, you will get access to the personal folder files; otherwise, the personal file folder will not open.

Do take care to record the password in a secure place where no one else has access. You can refer to it if you forget the password. These are the simple and easy to follow steps to setup the password to lock the personal folder files in Outlook 2007. If you have any difficulty in following any of the above steps, you may contact our Outlook tech support team for further assistance.

Tuesday, July 23, 2013

Help To Turn Off The Password Protection In Windows 7

Windows 7 is one of the most popular operating systems in the world. Launched after the failure of the Windows Vista, Windows 7 operating system was something of a matter of pride for Microsoft. Windows 7 proved to be a huge success for Microsoft and here are some details regarding the operating  system. According to my personal opinion, Windows 7 is far better than the previous operating systems.
One of the features of Windows 7 is that, it allows the users to protect their user accounts with a password. Users are always recommended to secure their devices by using this password. This password protection feature prevents the illegal and unofficial access to the computer. However, if you need to log in to your computer frequently, this password protection becomes a hassle because you have to input the password each time. Here are some instructions that will help you remove this password protection in the Windows 7 system.

Windows 7 Help instructions

Turn on your Windows 7 machine and login to the administrator account, since only through administrator account you can make modifications in the configuration settings of your Windows 7 machine.
• First of all, bring up the Windows Start menu by hitting the Start orb located at the bottom-left corner of the Windows 7 desktop interface.
• Now access the option labeled Control panel from the Start menu to launch the Control Panel home window.
• Now locate and click on the option labeled User Accounts and Family Safety in the Control Panel wizard.
• Now choose the User Accounts option from the left pane of the window followed by clicking the tab that reads Change Your Windows password.
• Select the User account for which you wish to turn off the password protection for from the left pane of the window followed by clicking the option labeled Remove your password.
• Now input your current account password in the provided field, and then click Remove Password button to disable the password protection feature.
That’s all the instructions that you should learn to disable the password protection feature in Windows 7.  You can enable this password protection feature later. To know the steps for that, visit our Windows 7 Help section.

Thursday, July 18, 2013

Transferring Outlook Email Settings From One Computer To Another

Microsoft Outlook has its own niche among the bunch of applications launched by Microsoft. Outlook, as you know, is one of the email applications that are included in the Microsoft Office Suite. The wide range of settings and enhanced features make Microsoft Outlook unique and distinguishable from other email applications.

If you have ever managed the settings in Microsoft Outlook, you can realize how supple it is. Being a user-friendly email service, Outlook has greatly helped its users to manage their email addresses, Outlook addressbook contacts, appointments, distribution list and other variety of features in an effective way. It is an email client that recovers your email messages and provides them using your desktop client. Once the setup process is complete, the email addresses get stored in a .pst file. If you are planning to move from one computer to another, you’ll be required to make a backup of the .pst file, which can be imported to Microsoft Outlook on the computer that you’re transferring to.


  • Select Start button on your computer and click on Control Panel.
  • Now select User Accounts and from the options that are listed, choose Mail. Now select Show Profiles and click Properties from the window that is opened.
  • Select Data Files and select Personal Folders from the new window that is displayed. You may have saved a different name for the Personal folder. It would be the default name that you have given for the file system. You can choose the personal folder when the Outlook account is configured.
  • Now select Open folder. A new screen will open up and it will have the backup folder of Outlook displayed.
  • Right click Outlook.pst file and select Copy.
  • You can copy the information from the .pst file and paste it on a USB drive so that it can be inserted to the second computer. From the AutoPlay options you can click Open Folder to View Files and right click the folder on which you need to paste and paste the information copied to the USB drive.
  • To the computer on which you need to transfer the file, insert the USB drive.
  • Open Microsoft Outlook and select File and choose Import and Export.
  • Select Import from another Program or file and select Next. Choose Personal Folder File and click Next.
  • Import all the information and click Finish.

Following this information you can get all your email addresses in the Outlook Addressbook, contacts and other lists that you have saved for different purposes. Contact our support team if you have any concern.

Tuesday, July 9, 2013

Tutorial To Back Up An Outlook Express Email In A Windows 7 Computer

Outlook Express is a basic email management software. Follow the instructions from Windows 7 support team in order to perform a backup in a Windows 7 computer.
Instructions to back up Outlook Express email
  • First of all, click on the Start button located in the lower left corner of your Windows desktop screen, to open the Windows Start Menu. Choose the Control Panel option from the Start Menu to open the Control Panel window.
  • Click on the Appearance and Themes button and then choose the Folder Options button.
  • Click on the View button and then choose the radio button located next to Show hidden files and folders option. Click on the Ok button to save all the changes that you have made to the settings.
  • Click on the Start button one more time in order to open the Start Menu and then click on the My Computer option to open a Windows Explorer window.
  • Go to the following address: C:\Documents and Settings\username\Local Settings\Application Data\Identities, which is located on your local hard drive. Make sure that you replace username with the name of your user account with which you log on to your computer.
  • Choose the icon that displays the identity number for the Outlook Express profile you want to back up and then open the Microsoft folder.
  • Now, you will have to plug in a USB flash drive or external hard drive to the USB port of your computer. You will require a storage device so that you can back up your data.
  • Now, once the computer detects the external storage device that has been connected to your computer, it is now time for you to copy the Outlook Express folder stored within the Microsoft directory to your flash drive or external hard drive.
  • This process can take some time and it will depend on the processing speed of your computer. If you now start the upgrade process and has upgraded to a Windows 7 system, you will now be able to import the data into the Windows Mail program.
These are some the instructions that you have to follow in order to back up an Outlook Express Email to Windows 7 computer. there's more in our Windows 7 support post section.

How To Change An MSN Password Without A Secret Answer

The Windows Live network was formerly known as the Microsoft Network, or simply as MSN. It is a web brand whose products include Windows Live Messenger and Hotmail. When you establish your Windows Live ID, which is an email address and password with which you can access both of these services, you will be required to set a Security Question to answer in the event that you lost your password. If you have forgotten the answer to the question, you can have Windows send an email to your secondary email address. Contact Windows Live help to reset your password, in case you have not mentioned a secondary email address.


  • Enter your Windows Live ID on the Windows Live Reset Your Password page. Enter all the characters you see in the image verification string, and click on the Next button.
  • Click on the Email a Reset Link option if you placed a secondary email account on file when you set up account. Verify that the email listed is one to which you still have access, and then click on the Next button to send the link to your secondary email address. Access your secondary email and click the link within the email from Windows to be taken to a page where you can enter a new password.
  • Highlight the circle next to Customer Support if you do not have a secondary email address on file, you will notice that if you do not have it, then the Email Me a Reset Link option will not appear. Click on Customer Support and enter both your Windows Live ID and the email address at which you want Windows to contact you. Click Continue and enter information to verify your identity, such as your full name, date of birth, state of residence, passwords you have used to sign into your account in the past, recent email subjects and the names of contacts in your contact list. Click on Continue to submit the information to Windows, who will review it and contact you at the email address you have provided.

Given above, are the instructions that you have to follow in order to change your MSN password quickly. These instructions were provided by our Windows Live help team and you can finish off the procedure quickly.

Tutorial To Restore The Internet Explorer Icon On The Desktop Of A Windows XP Computer

Internet Explorer (IE) is the native web browser for Microsoft's Windows XP operating system. IE is essential for performing most tasks on the web, such as checking webmail, reading the news, and paying online bills. IE is easily accessible by clicking on its icon, wherever it is located. Clicking the icon on your Windows desktop is one of the quickest ways to access IE. If your icon has disappeared from the desktop, Microsoft has created a process to help restore it.

Instructions from Microsoft chat support

  • Start off the procedure by Right-clicking on a blank section of the Windows desktop. Select New option from the pop-up menu. Wait for an adjoining submenu to pop open and select the Shortcut button. A dialog box labeled Create Shortcut will now open on the screen of your computer. Click the Browse button in the dialog box, opening a second box labeled Browse for Folder.
  • Navigate to the Internet Explorer program file. Click the + signs to expand My Computer, the C: drive folder, Program Files and Internet Explorer.
  • Scroll through the list of files in the Internet Explorer folder and click on iexplore. Make sure there are no additional extensions, such as .exe or .dll. The IE file will also appear next to the icon, which looks like a lowercase letter e with a golden line streaked across it.
  • Click on the OK button located in the Browse for Folder box and then point your mouse back to the Create Shortcut box.
  • Verify that the path to the location of the IE icon is populated in the Create Shortcut dialog box; the path will appear in the field labeled Type the location of the item. Click on the Next button.
  • Type Internet Explorer in the text field labeled Type a name for this shortcut. Click the Finish button.
  • Make sure that the IE icon has been placed on the Windows desktop of your computer.

These guidelines given here, recommended by our Microsoft chat support team will help you in the process of restoring Internet Explorer icon on the desktop of your Windows XP computer. The instructions given here are simple and easy and you will be able to finish off your procedure within a matter of minutes.

Monday, July 1, 2013

Steps To Contact Hotmail Customer Service

The Microsoft product Hotmail, which features Microsoft Live search engine and Windows Messenger, comes packed with the Windows Live suite. The application allows you to connect with the world with ease. Troubleshooting a Windows Live account is quite easy; follow the steps below to troubleshoot Windows Hotmail applications.

Windows support number Instructions

  • Switch On your device and log into your admin account. To log into your admin account click on the admin account icon and when prompted enter your password. 
  • Open the default browser installed in your system. You may launch the browser by clicking the desktop shortcut label or by clicking the label that reads the same on the Start menu pop up. Click on the Start orb placed on the bottom left corner of the home screen to launch the Start menu. To launch the browser, click on the browser label. 
  • Place the mouse pointer on the address bar and navigate into the Hotmail log-in page web address. Hit the Enter key or the green arrow symbol next to the address bar location to initiate the search. Wait for the browser to load the page. This will depend on your internet connectivity speed. 
  • Log in to your Hotmail account. To log-in, place the mouse pointer in the space next to the Username label. Enter your Username. Now place the mouse pointer in the space next to the password space. Enter your password. Make sure that you enter the correct password. Hit the login button to log into your account. 
  • Now click on the Help icon placed on the upper right-hand corner of your screen.
  • From the Help dropdown, select the label that reads Support.
  • Enter your query in to the space that reads Ask a Question. For example, if you have issues with changing the password, enter the query How do I change my password? Hit the Enter key to initiate the search.
  • The search will list down a few results. From the list, select the query that you feel has close resemblance with your search item. You may also check the Solution Categories in the home page for solutions. You may also dial them on the Windows support number to speak with one of the Windows support executives. 

Follow the steps briefed above to contact Hotmail customer service. For more on the same, contact us on our support number.

Monday, June 3, 2013

Restoring Corrupt Or Lost Data In Excel

If you were to ask which is the best spreadsheet program available today? Then we would recommend Microsoft Excel. The reason is that Excel offers you tons of options to create, organize and manage tasks in a spreadsheet-based format. Besides, you can make use of the several Microsoft support services available if you happen to face any problems while using Excel. One of the most widely reported issues in Microsoft Excel is the problem of restoring data on Excel after it has crashed.

Users create all sort of data using Excel like for example databases, charts, tables, lists, etc and hence in the event of a crash, important data, especially business data can be lost. But you do not have to worry much as there are easy ways to restore such data which is lost as a result of an Excel crash. Here is what you need to do in such an event to restore the files that have become corrupt or lost due to the failure of the software.


If you are using an older version of Excel like the 2003 version or previous versions, then you need to click on the Detect and Repair option from the Help menu of Excel. Make sure you clear the checkboxes before you start.
This repair procedure will scan and attempt to fix any issue that pops up and your missing data has a high probability of being restored in this way.
If you are using the 2007 version of Excel, then run the “Diagnostics” option from the Office button on top of the Excel window. There will be another option labeled Start Diagnostics, which will start the diagnostics procedure.
By doing so, almost all sorts of errors and corrupt files will be repaired and your original data will be restored back to its entirety.

As you can see, recovering data from any variant of Excel is quite easy because Microsoft has made sure the product has enough options to help even the most basic of users in dealing with faults. As a result, the product becomes one that almost everyone loves. You can find many resources online that will help you solve any other issue other than restoring lost or corrupt data on your system.

The several Microsoft Support services available online today are always up in full swing to solve any further issues that users face.

Tuesday, May 21, 2013

Steps To Resolve Microsoft Outlook Express Errors

Microsoft Outlook designed for the Windows and Mac operating systems lets the user manage his contacts, address book and exchange emails. But, what if it gets corrupted? Malicious files and viruses can cause issues with Microsoft outlook. A corrupted Microsoft tool can show you error messages like, Express FolderSync Window Class: msimn.exe - Application will not start can deny you access to Microsoft Outlook.
The error message Outlook Express FolderSync Window Class: msimn.exe - Application will not start cuts the user’s access to the Microsoft application, Microsoft Outlook Express. The application will remain inaccessible until the error gets resolved.
What causes Microsoft Outlook Express error message “Outlook Express FolderSync Window Class: msimn.exe Application will not start.”? The above error message is caused because of destroyed Outlook Express folders. Outlook Express folders may be Sent Items.dbx or Inbox.dbx, and Outbox.dbx.
Steps to Resolve Microsoft Outlook Express error message “Outlook Express FolderSync Window Class: msimn.exe Application will not start”:
Microsoft Outlook express does not come preloaded with solution to the above issue. So, how can you effectively fix this issue? You can easily fix this problem by removing the corrupt .dbx file from your system.

Follow the below mentioned steps to successfully fix this issue. 

Launch the Start Menu by clicking the Start button in the bottom left corner of home screen.
Select Programs from Accessories in the Start menu. From the Accessories drop down, select the Windows Explorer option.
Choose the Tools option in the Windows Explorer window. From the Tools menu, select the options Find and Files or Folders.
Enter the words Outbox.dbx in into the search field, and hit the Find Now option to initiate the search.
Right click on the file to rename it. Right clicking on a file will get you the option to rename it. Select the Rename option to rename the file.
Rename the file as Outbox.old.
Re-launch Microsoft Outlook Express application once again.
Check whether the application is working well or not. Repeat the above steps if the error persists. Also, repeat the above steps to remove the Sent Items.dbx file and the Inbox.dbx file.
Follow the above guidelines for resolving the Microsoft Outlook Express error message Outlook Express FolderSync Window Class: msimn.exe Application will not start. If you continue to face the same, contact our help desk for more support.

Wednesday, May 15, 2013

Troubleshoot The Outlook Express Email Sending Problem

Sometimes when Outlook Express fails to establish a connection with the e-mail server, it will respond with an error messaging saying, “The Mail Was Sent, But There Was A Sending And Receiving Error.” The following tips mentioned below will help you to fix such an error within Outlook Express.


Check your internet connection settings. Right-click on the network icon located in the bottom right corner of the task bar. Select the option Connect to a network from the popup menu. Check whether the status says Connected or not. If the status does not show as Connected, click on the Connect to a network label, and then select the Connect option. Check with your ISP team if the connection problem persists.
Restart the Outlook Express program. At times, a simple restart can get your Outlook Express problems fixed quickly.
Check the Internet Account Settings. Select the Tools option from the menu, and then click the Internet Account Settings option. Double-check the incoming and outgoing server details and their respective port numbers. Any deviation from the standard value can result in a compromised internet experience.
Launch Microsoft Outlook in Express safe mode. Click on the Start menu and type in outlook.exe /safein into the Search type field. Make sure you enter the search key word in lowercase. Press the Enter key to start the search.
Select all the messages that were sent to you by unknown users. Check the boxes next to these emails. Once done selecting, right click the selection and hit the Delete option from the drop down. Delete all the suspicious email messages or data files from your inbox.
Hit Outlook Express Update to get your Outlook Office tool updated with the latest software codes and Outlook fixes. Select the Help option and then choose Update.
Disable the Windows firewall option during the update. Windows firewall can prevent Outlook from downloading update files and codes.
Launch the Start menu and enter Windows Firewall as the search keyword. Press enter to launch the Windows Firewall window. Click the link with the Turn Windows Firewall on or off label. Click Apply after choosing the Off option.
The above-mentioned instructions should help you to fix the Outlook Express problems easily. If this doesn’t fix your issue, you may get in touch with our tech support team, and get your problem fixed.

Monday, May 6, 2013

How To Open Blocked Email Attachments In Outlook 2010

Have you ever come across a situation where you were not able to open or download an email attachment while using Microsoft Outlook 2010? Microsoft Outlook 2010 has a set of security features that are intended to provide a good level of security while handling your various email accounts. Since it connects to the internet to access your email messages, there is a high risk of infection of your computer by malicious programs and harmful malware that creep in through the email, and hence create many Outlook problems. So if you set up protection for your computer, it blocks certain formats of file attachments that it thinks potentially unsafe to open. This applies to all email accounts, no matter whether it’s a trusted email address, and is on your Outlook contacts list. But if you think that it is safe to open that attachment, you may reconfigure Outlook to allow such attachments, which are included in the list of blocked formats.

  • Open the “Start” menu and type “regedit” into the Search box. Press the “Enter” key.
  • When you get the User Account Control dialog box, click “Yes”.
  • In the Registry Editor window, locate "HKEY_CURRENT_USER" folder and right-click to select the “Expand” option.
  • Under this folder, you need to expand the following folders - "Software", "Microsoft", "Office", "14.0" and "Outlook".
  • In “Outlook” folder, click on “Security” folder.
  • Choose an empty space on the right pane and right-click to select “New” from the pop up menu. Further choose “String Value”.
  • Enter the name for the new string as “Level1Remove" and press the “Enter” key.
  • After typing the name, double-click on "Level1Remove" icon.
  • It’s now time to type file extension of the blocked file attachment. Type the extension into the "Value data" box. Suppose the extension is “.doc”; then type this in, and click “OK”. If there are more than one type of file attachment, you can type those extensions separated with a semi-colon. For example, ".doc;.txt;.dat".
  • Now close the windows which are open, and reboot your computer.
  • Launch your Outlook 2010 and try to download the email attachment. You should be able to download and access the attachment.
You can easily fix many Outlook problems by following the easy troubleshooting steps that you can find in Outlook Help menu. Go through it and try fixing your Outlook issues on your own. If required, seek assistance from our Support Center.

Wednesday, April 24, 2013

Fixing Errors In Outlook 2003

Outlook is one of the popular email clients as well as a personal information manager from Microsoft, which is highly compatible with Windows operating systems. It is available along with the Microsoft Office suite. However, it is a standalone application that is able to work with Microsoft Exchange Server and Microsoft SharePoint Server. In addition, third party add-ons and plug-ins can integrate the services of Outlook with Blackberry and other similar kinds of mobile devices, which certainly increases its operational bandwidth. Along with email services, it also provides a calendar, task manager and a contact manager.
However, sometimes Outlook may come up with certain sending and receiving errors. This can be due to multiple reasons. Here are some helpful guidelines given, which can help you out to fix problems in Outlook.

How to troubleshoot Outlook problems

First, you should check the internet connectivity in your computer. Sending and receiving problems may arise out of an internet connection that is down. You need to open an internet browsing application like Internet Explorer or Firefox and see whether the connection is active. If you are having a trouble free internet connection but Outlook is not responding properly, then the issue is not due to lack of connectivity. You need to seek further details of the issue.
Then you need to open the Help menu in Outlook by clicking on the Help option first, then on Microsoft Office Outlook Help. This menu provides you a comprehensive database of common Outlook problems and their quick solutions. There is a search field option and you can search for your problem or you have to browse through the list of available categories to locate the trouble. You should follow the instructions given in order to mitigate the issue.
You can seek help from the Microsoft support website also. Visit this site and here you can see a list of common problems and error messages displayed. You can also scroll through the list of issues given, to see whether the particular problem that you are looking for appears in the list. Then click on the relevant link to get a detailed description about the trouble. Here you can get handful of information including symptoms, causes and various possible solutions. You may try the given instructions to get rid of the issue.
Troubleshooting Outlook is not a big task. Several online resources are available in this regard. Make use of them and enjoy a trouble-free time with your Outlook.

Tuesday, April 9, 2013

Advanced Support Tools For Windows Vista

To improve the functionality and usability of the Vista operating system, certain tools were developed by the IT support team of Microsoft. You can use such tools to find and resolve the various computer issues. On top of that, you can use such tools to improve the security of the programs and access network components. Please be advised that some of the above mentioned tools are preinstalled with the operating system. However, there are other advanced tools that need to be downloaded from the internet. Let’s see them in detail.

Program Compatibility Wizard

When you upgrade from a relatively smaller version of Windows to Vista, some of the older programs may not work properly. This is usually because of the compatibility issues. You can use the program compatibility wizard to make the program run on the Vista operating system.  After installing the problem, you can access the same from the Start menu. Locate the menu labeled Run and click on the same. When the Run box is displayed, enter the path “hcp://system/compatctr/compatmode.htm” in the required field. To fix the issues, you need to follow the onscreen instructions provided by the wizard. From the wizard, the users can manipulate a variety of settings. This includes all the administrator rights and display settings. If the person is not the administrator, the user may experience an issue running the wizard.

Network and Sharing Center

Another miracle from the IT support team is the Network and Sharing center. You can use this tool to establish access to the Windows operating system networking components. In addition, you can use the same to diagnose and manipulate the settings regarding the standard network access. To view the summary of all the information on the networks, simply open the tool and select the “Option” for the same.

Computer Management

To access this menu, navigate to the option labeled “Start”. This will display a list of options. Now select this tool from the “system tools” section. You can use this tool to view event logs and other important system information. You can also manage the disk volumes on remote networks as well as on the local ones. To consolidate space and free up memory, users can even run the defragmentation tool.  Another important tool is the BitLocker Drive Encryption which is used primarily to secure the sensitive data.

Theses are the various tools that can be used to enhance the performance of Windows Vista. Thanks for visiting this webpage.

Thursday, March 21, 2013

Resolving The Unknown Device Errors In Vista OS

The year 2007 witnessed a miracle from the Microsoft Corporation, namely Windows Vista. The instant succeeds, however, descended with the various issues. Among these, the compatibility issues stand tall. The Windows tech support and help experts have devised various troubleshooting steps to resolve the situation. Let’s check these out, shall we?

Instructions to resolve the issues

To start off, you need to reinstall the driver for the “Unknown Device”. Navigate to the menu labeled “Start”.
A new list of options is displayed immediately. From this new list, you need to select the option labeled “Search”.
When the Search menu is displayed, you need to enter the command “Device Manager”. Now hit the button labeled “Enter”.
From the list of results, you need to locate the “Unknown Device” in your computer. To locate this, you need to navigate to the “Other Devices” section, and expand it. Now double click on the option “Unknown Device” to open it.
Select the button labeled “Reinstall Driver”. A list of instructions will be displayed on the screen. Follow these instructions accurately. To advance to the next step, the Windows tech support and help experts recommend you navigate to the website of the manufacturer of the device in question.
Find the appropriate driver for the device. Now navigate back to the “Device Manager” of your computer. For information about the devices, you can click on the “Details” tab. If you are not sure about the manufacture’s details, you can copy the “Hardware ID” to your browser.
You can locate the manufacturer’s website with the help of this ID. You need to search for a Windows-Vista-compatible driver. Simply download the driver into your computer and install it. You can follow the onscreen instructions for this.
Now you need to uninstall the device and reinstall it through the option labeled “Device Manager”. To proceed to the next step, you need to right click on the option labeled “Device”.
Now left click on it and select the option that reads as “Uninstall”. The computer should be restarted after this, and allowed to reinstall the device.
You must make sure that your hardware is compatible with the Windows Hardware Compatibility List. Otherwise, the device may not function even with the right drivers.
This article provides instructions on how to resolve the unknown device errors in windows vista.

Monday, February 25, 2013

How To Make A Microsoft Word Document “Read Only”?

Many Microsoft Word users are still wondering how to save a document as a read-only file? If you too are among them, then you will find this article quite useful, since we outline here some instructions to save a Word document as “Read Only”.
Microsoft Support instructions to Save MS Word document as “Read Only”
Firstly, you need to launch the Microsoft Word 2007 application in the system by double-clicking the corresponding shortcut icon on the desktop screen.
Tag along the Office tab located in the top right corner of your screen, and from the drop-down menu list, select the Save As option. This displays a new Save As dialogue box.
Now click on the Options tab, followed by selecting the General Options tab.
Now you can see a box with the title Password to modify. Then input a password into the box.
When finished, put a check mark in the field near to Read-only recommended, followed by clicking the OK button. You need to input the password again in order to confirm it. When done, click OK.
Now input a name for your document in the File name field, and then click Save.
How to Prevent Word document from Editing and Formatting? 
As an initial step, open the Microsoft Word 2007 program, and open the document in it.
Now, go to Office tab, and then choose the Review option from the drop down menu.
Then, you have to choose the Protect Document option, followed by clicking Restrict Formatting and Editing under the Protect group. This opens up the Restrict Formatting and Editing window.
After that, put a check mark next to Limit formatting to a selection of styles.
After you complete the prior instruction, put a check mark in the box next to Editing restrictions. When done, choose the No Changes option from the drop down menu.
Now access the Yes, Start Enforcing Protection option. This opens up a new window with a password field in it.
Now input a password into the password field. You have to enter the password twice to confirm it. When finished, click OK.
Finally, click on the Save tab to save the changes you have made in the settings.
These instructions are for Microsoft Word 2007 version. If you have another version installed, visit our support section to avail further assistance.

Monday, February 4, 2013

Tutorial To Clean A Drive And Reinstall Windows XP OS

Follow the instructions given below, recommended by the Windows online support team in order to clean a drive and then reinstall Windows XP on it.
Instructions to reinstall Windows XP
First of all, locate your Windows product key. If you are using a retail version of the Windows XP operating system, you will be able to find the product key on the labeled sticker in the folder that contained the CD. If you did not purchase the Windows CD from a retailer, you will be able to find the sticker containing the product key attached to the side or back of the computer case, or it should be present in the packaging that came along with this version of Windows XP operating system.
If the computer you purchased had Windows XP operating system pre-installed in it and it did not have an installation CD, you may be able to find the files that are needed to restore Windows to its original condition in a hidden partition of its hard drive. If you do not posses any documentation, it is better to contact the customer support. You should contact the customer support if you only have a manufacturer-specific "recovery" CD with you.
Find out the size of the hard drive or partition containing the Windows operating system. Go to the “My Computer” folder and then find out the drive that stores the Windows operating system. In most of the cases, it will be the "C:" drive, and will contain a "Windows" folder. Right-click on this drive and select the "Properties" option. Write down the "Capacity" value on a piece of paper, because you will need it at a later time.
Insert your Windows XP installation CD into your CD drive and restart your computer. You will be asked to press any key to access the installer during the restarting process, and then you will be able to see a screen containing white text on a blue background.
In order to start the installation process, press the “Enter” key. To go to the partitioner, press the “F8” key. All known drives will be displayed on the screen. With the help of the arrow keys, select the partition whose number matches the one you wrote down earlier, and then press the "D" key to remove it. This partition will now be listed as "Unpartitioned Space”.
Press the “Enter” key and then select the “Quick” button to format with an NTFS file system.
These are the instructions which you should follow in order to reinstall Windows XP.