Have you ever come across a
situation where you were not able to open or download an email attachment while
using Microsoft Outlook 2010? Microsoft Outlook 2010 has a set of security features that are
intended to provide a good level of security while handling your various email
accounts. Since it connects to the internet to access your email messages,
there is a high risk of infection of your computer by malicious programs and
harmful malware that creep in through the email, and hence create many Outlook problems. So if you set up protection for
your computer, it blocks certain formats of file attachments that it thinks
potentially unsafe to open. This applies to all email accounts, no matter
whether it’s a trusted email address, and is on your Outlook contacts list. But
if you think that it is safe to open that attachment, you may reconfigure
Outlook to allow such attachments, which are included in the list of blocked
formats.
Instructions
- Open the “Start” menu and type “regedit”
into the Search box. Press the
“Enter” key.
- When you get the User Account Control dialog box,
click “Yes”.
- In the Registry Editor window, locate "HKEY_CURRENT_USER" folder and right-click to select the “Expand” option.
- Under this folder, you need to
expand the following folders - "Software",
"Microsoft", "Office", "14.0" and "Outlook".
- In “Outlook” folder, click on “Security” folder.
- Choose an empty space on the right
pane and right-click to select “New”
from the pop up menu. Further choose “String
Value”.
- Enter the name for the new string as
“Level1Remove" and press
the “Enter” key.
- After typing the name, double-click
on "Level1Remove"
icon.
- It’s now time to type file extension
of the blocked file attachment. Type the extension into the "Value data" box. Suppose the
extension is “.doc”; then type this
in, and click “OK”. If there
are more than one type of file attachment, you can type those extensions
separated with a semi-colon. For example, ".doc;.txt;.dat".
- Now close the windows which are open,
and reboot your computer.
- Launch your Outlook
2010 and try to download the email attachment. You should be able
to download and access the attachment.
You can easily fix many Outlook problems by following the easy
troubleshooting steps that you can find in Outlook Help menu. Go through it and
try fixing your Outlook issues on your own. If required, seek assistance from our Support Center.
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