Tuesday, July 23, 2013

Help To Turn Off The Password Protection In Windows 7

Windows 7 is one of the most popular operating systems in the world. Launched after the failure of the Windows Vista, Windows 7 operating system was something of a matter of pride for Microsoft. Windows 7 proved to be a huge success for Microsoft and here are some details regarding the operating  system. According to my personal opinion, Windows 7 is far better than the previous operating systems.
One of the features of Windows 7 is that, it allows the users to protect their user accounts with a password. Users are always recommended to secure their devices by using this password. This password protection feature prevents the illegal and unofficial access to the computer. However, if you need to log in to your computer frequently, this password protection becomes a hassle because you have to input the password each time. Here are some instructions that will help you remove this password protection in the Windows 7 system.

Windows 7 Help instructions

Turn on your Windows 7 machine and login to the administrator account, since only through administrator account you can make modifications in the configuration settings of your Windows 7 machine.
• First of all, bring up the Windows Start menu by hitting the Start orb located at the bottom-left corner of the Windows 7 desktop interface.
• Now access the option labeled Control panel from the Start menu to launch the Control Panel home window.
• Now locate and click on the option labeled User Accounts and Family Safety in the Control Panel wizard.
• Now choose the User Accounts option from the left pane of the window followed by clicking the tab that reads Change Your Windows password.
• Select the User account for which you wish to turn off the password protection for from the left pane of the window followed by clicking the option labeled Remove your password.
• Now input your current account password in the provided field, and then click Remove Password button to disable the password protection feature.
That’s all the instructions that you should learn to disable the password protection feature in Windows 7.  You can enable this password protection feature later. To know the steps for that, visit our Windows 7 Help section.

Thursday, July 18, 2013

Transferring Outlook Email Settings From One Computer To Another

Microsoft Outlook has its own niche among the bunch of applications launched by Microsoft. Outlook, as you know, is one of the email applications that are included in the Microsoft Office Suite. The wide range of settings and enhanced features make Microsoft Outlook unique and distinguishable from other email applications.

If you have ever managed the settings in Microsoft Outlook, you can realize how supple it is. Being a user-friendly email service, Outlook has greatly helped its users to manage their email addresses, Outlook addressbook contacts, appointments, distribution list and other variety of features in an effective way. It is an email client that recovers your email messages and provides them using your desktop client. Once the setup process is complete, the email addresses get stored in a .pst file. If you are planning to move from one computer to another, you’ll be required to make a backup of the .pst file, which can be imported to Microsoft Outlook on the computer that you’re transferring to.


  • Select Start button on your computer and click on Control Panel.
  • Now select User Accounts and from the options that are listed, choose Mail. Now select Show Profiles and click Properties from the window that is opened.
  • Select Data Files and select Personal Folders from the new window that is displayed. You may have saved a different name for the Personal folder. It would be the default name that you have given for the file system. You can choose the personal folder when the Outlook account is configured.
  • Now select Open folder. A new screen will open up and it will have the backup folder of Outlook displayed.
  • Right click Outlook.pst file and select Copy.
  • You can copy the information from the .pst file and paste it on a USB drive so that it can be inserted to the second computer. From the AutoPlay options you can click Open Folder to View Files and right click the folder on which you need to paste and paste the information copied to the USB drive.
  • To the computer on which you need to transfer the file, insert the USB drive.
  • Open Microsoft Outlook and select File and choose Import and Export.
  • Select Import from another Program or file and select Next. Choose Personal Folder File and click Next.
  • Import all the information and click Finish.

Following this information you can get all your email addresses in the Outlook Addressbook, contacts and other lists that you have saved for different purposes. Contact our support team if you have any concern.

Tuesday, July 9, 2013

Tutorial To Back Up An Outlook Express Email In A Windows 7 Computer

Outlook Express is a basic email management software. Follow the instructions from Windows 7 support team in order to perform a backup in a Windows 7 computer.
Instructions to back up Outlook Express email
  • First of all, click on the Start button located in the lower left corner of your Windows desktop screen, to open the Windows Start Menu. Choose the Control Panel option from the Start Menu to open the Control Panel window.
  • Click on the Appearance and Themes button and then choose the Folder Options button.
  • Click on the View button and then choose the radio button located next to Show hidden files and folders option. Click on the Ok button to save all the changes that you have made to the settings.
  • Click on the Start button one more time in order to open the Start Menu and then click on the My Computer option to open a Windows Explorer window.
  • Go to the following address: C:\Documents and Settings\username\Local Settings\Application Data\Identities, which is located on your local hard drive. Make sure that you replace username with the name of your user account with which you log on to your computer.
  • Choose the icon that displays the identity number for the Outlook Express profile you want to back up and then open the Microsoft folder.
  • Now, you will have to plug in a USB flash drive or external hard drive to the USB port of your computer. You will require a storage device so that you can back up your data.
  • Now, once the computer detects the external storage device that has been connected to your computer, it is now time for you to copy the Outlook Express folder stored within the Microsoft directory to your flash drive or external hard drive.
  • This process can take some time and it will depend on the processing speed of your computer. If you now start the upgrade process and has upgraded to a Windows 7 system, you will now be able to import the data into the Windows Mail program.
These are some the instructions that you have to follow in order to back up an Outlook Express Email to Windows 7 computer. there's more in our Windows 7 support post section.

How To Change An MSN Password Without A Secret Answer

The Windows Live network was formerly known as the Microsoft Network, or simply as MSN. It is a web brand whose products include Windows Live Messenger and Hotmail. When you establish your Windows Live ID, which is an email address and password with which you can access both of these services, you will be required to set a Security Question to answer in the event that you lost your password. If you have forgotten the answer to the question, you can have Windows send an email to your secondary email address. Contact Windows Live help to reset your password, in case you have not mentioned a secondary email address.


  • Enter your Windows Live ID on the Windows Live Reset Your Password page. Enter all the characters you see in the image verification string, and click on the Next button.
  • Click on the Email a Reset Link option if you placed a secondary email account on file when you set up account. Verify that the email listed is one to which you still have access, and then click on the Next button to send the link to your secondary email address. Access your secondary email and click the link within the email from Windows to be taken to a page where you can enter a new password.
  • Highlight the circle next to Customer Support if you do not have a secondary email address on file, you will notice that if you do not have it, then the Email Me a Reset Link option will not appear. Click on Customer Support and enter both your Windows Live ID and the email address at which you want Windows to contact you. Click Continue and enter information to verify your identity, such as your full name, date of birth, state of residence, passwords you have used to sign into your account in the past, recent email subjects and the names of contacts in your contact list. Click on Continue to submit the information to Windows, who will review it and contact you at the email address you have provided.

Given above, are the instructions that you have to follow in order to change your MSN password quickly. These instructions were provided by our Windows Live help team and you can finish off the procedure quickly.

Tutorial To Restore The Internet Explorer Icon On The Desktop Of A Windows XP Computer

Internet Explorer (IE) is the native web browser for Microsoft's Windows XP operating system. IE is essential for performing most tasks on the web, such as checking webmail, reading the news, and paying online bills. IE is easily accessible by clicking on its icon, wherever it is located. Clicking the icon on your Windows desktop is one of the quickest ways to access IE. If your icon has disappeared from the desktop, Microsoft has created a process to help restore it.

Instructions from Microsoft chat support

  • Start off the procedure by Right-clicking on a blank section of the Windows desktop. Select New option from the pop-up menu. Wait for an adjoining submenu to pop open and select the Shortcut button. A dialog box labeled Create Shortcut will now open on the screen of your computer. Click the Browse button in the dialog box, opening a second box labeled Browse for Folder.
  • Navigate to the Internet Explorer program file. Click the + signs to expand My Computer, the C: drive folder, Program Files and Internet Explorer.
  • Scroll through the list of files in the Internet Explorer folder and click on iexplore. Make sure there are no additional extensions, such as .exe or .dll. The IE file will also appear next to the icon, which looks like a lowercase letter e with a golden line streaked across it.
  • Click on the OK button located in the Browse for Folder box and then point your mouse back to the Create Shortcut box.
  • Verify that the path to the location of the IE icon is populated in the Create Shortcut dialog box; the path will appear in the field labeled Type the location of the item. Click on the Next button.
  • Type Internet Explorer in the text field labeled Type a name for this shortcut. Click the Finish button.
  • Make sure that the IE icon has been placed on the Windows desktop of your computer.

These guidelines given here, recommended by our Microsoft chat support team will help you in the process of restoring Internet Explorer icon on the desktop of your Windows XP computer. The instructions given here are simple and easy and you will be able to finish off your procedure within a matter of minutes.

Monday, July 1, 2013

Steps To Contact Hotmail Customer Service

The Microsoft product Hotmail, which features Microsoft Live search engine and Windows Messenger, comes packed with the Windows Live suite. The application allows you to connect with the world with ease. Troubleshooting a Windows Live account is quite easy; follow the steps below to troubleshoot Windows Hotmail applications.

Windows support number Instructions

  • Switch On your device and log into your admin account. To log into your admin account click on the admin account icon and when prompted enter your password. 
  • Open the default browser installed in your system. You may launch the browser by clicking the desktop shortcut label or by clicking the label that reads the same on the Start menu pop up. Click on the Start orb placed on the bottom left corner of the home screen to launch the Start menu. To launch the browser, click on the browser label. 
  • Place the mouse pointer on the address bar and navigate into the Hotmail log-in page web address. Hit the Enter key or the green arrow symbol next to the address bar location to initiate the search. Wait for the browser to load the page. This will depend on your internet connectivity speed. 
  • Log in to your Hotmail account. To log-in, place the mouse pointer in the space next to the Username label. Enter your Username. Now place the mouse pointer in the space next to the password space. Enter your password. Make sure that you enter the correct password. Hit the login button to log into your account. 
  • Now click on the Help icon placed on the upper right-hand corner of your screen.
  • From the Help dropdown, select the label that reads Support.
  • Enter your query in to the space that reads Ask a Question. For example, if you have issues with changing the password, enter the query How do I change my password? Hit the Enter key to initiate the search.
  • The search will list down a few results. From the list, select the query that you feel has close resemblance with your search item. You may also check the Solution Categories in the home page for solutions. You may also dial them on the Windows support number to speak with one of the Windows support executives. 

Follow the steps briefed above to contact Hotmail customer service. For more on the same, contact us on our support number.